- Are you authorized to sell Riga® Products?
DivetoGarden.com is authorized dealer of the Exaco® which is exlusive importer and national distributor of Hoklartherm® factory in German. You can email:customerservice@exaco.com to verify our dealership.
Riga® greenhouse is the most sutable product to grow in all seasons expecial winter due to special shape and 10 mm panels. Offer more storage spaces, larger and more ventilations and insulation than other brands. Made in German with quality and long lasting.
- Can I extend Riga® greenhouse?
Yes you can. But only for special order basis only. Each additional section comes in 3'6" lengths. Lead time 8-12 weeks.
It is depend on local government. Please talk to them before buy the greenhouse.
- Where do Riga® Products ship from?
All Riga® products will ship from Exaco® warehouse which locates in Austin, TX.
Begin on 08/09/2022. The lead time of Riga Models is 3-4 weeks to ship.
- Do you offer free shipping?
Yes. All Riga® products are free shipping to customers residential or commercial address.
- Can I schedule my delivery?
Yes for LTL shipping. If order shiped by UPS® or FedEx® ground, you may able to set schedule delivery or hold for pickup in your shipping account.
- Can I pay now and request to ship out later?
Yes. We can help you to do that.
- Can I Pre-order if out of stock?
Yes. Please feel free to contact us for the pre-order
- How long does warranty cover?
Aluminum Profiles: 15 years and Polycarbonate glazing 10 years, both against manufacturer’s defects.The Warranty of the glazing panels is prorated after 5 years.
- How can I claim warranty?
All Riga® greenhouses you purchased from us will automat enroll to warranty since the date of delivery. Kindly contact us or Exaco® to claim your warranty benefit.
- Does the warranty cover damage due to severe wind or a hail storm?
No it does not. However, the type of weather which would damage the RIGA® greenhouse would be such that it would also damage your main house and/or other structures in your garden. In which case this damage would be covered by your home-owners insurance policy.
- How long does it take to assemble the Riga® Greenhouse?
It is required to have 2 people minimum to assemble the greenhouse. If not considering site preparation, the assembly normarly take about 6-10 hours. It could be more if you have to install shelves and the foundation frame.
- Why Riga® greenhouses is considered as Proper Greenhouse?
Riga® greenhouse is expensive for reasons of value and features. It is built by 10 mm tiwn-wall polycarbonate which can really extand your gardening season. In addition, Riga® is a proper greenhouse which meet the greenhouse concept was invented over 100 years ago in Europe.
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