- Are you authorized to sell Aero® & GRAF® Products?
DivetoGarden.com is authorized dealer of the Exaco® which is exlusive importer and national distributor of Hoklartherm® factory in German. You can email:customerservice@exaco.com to verify our dealership.
- Where do ERGO® Products ship from?
All Riga® products will ship from Exaco® warehouse which locates in Austin, TX.
Begin on Jan 25th 2022. The lead time is 7 days.
- Do you offer free shipping?
Yes. All Riga® products are free shipping to customers residential or commercial address.
- Can I schedule my delivery?
This item will be shiped by UPS® or FedEx® ground, you may able to set schedule delivery or hold for pickup in your shipping account.
- Can I pay now and request to ship out later?
No.
- How long does warranty cover?
5 years.
- How can I claim warranty?
All ERGO® products you purchased from us will automat enroll to warranty since the date of delivery. Kindly contact us or Exaco® to claim your warranty benefit.